OUR HOURS M-Th - 7:30 - 7:30 | F - 7:30 - 5:30 | Sa - 8:00 - 12:30 | Su - Closed

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Refund Policy

If a service has been authorized and is already completed, we cannot offer refunds for the veterinary care your pet receives at our clinic. If a medication has been purchased and has left the hospital, anti-tampering laws make it illegal for us to accept it back and therefore we cannot issue a refund. The only exception if we fill the wrong size or type of medication. ​ Not all health problems have a straightforward solution. Some may require a long-term management plan. Some may be more difficult to diagnose and/or may have several causes. A cure may not always be possible. Please be assured that your veterinary team will do everything they can to find the answers to your pet’s health problems.

Ballston Animal Hospital remains open and available – we have transitioned to drop-off appointments for the time being. We remain committed to providing you with excellent care while doing our part to promote health and wellness in our community. Updates and more information on safety protocols can be found here